Terms of service

By accessing or using Shop Velza, you agree to these Terms of Service and our Privacy Policy. Shop Velza provides an online shopping experience powered by Shopify. You must provide accurate account, billing, payment, and shipping information and are responsible for keeping your account details secure. Product descriptions, colors, prices, availability, discounts, and promotions may change without notice. Orders are subject to acceptance by Shop Velza, and we reserve the right to cancel or refuse orders when necessary. Purchases are intended for personal use and are subject to our applicable Refund Policy. We offer free shipping in Pakistan, but delivery times are estimates and may be affected by courier delays, customs, weather, or circumstances beyond our control. All website content, including text, images, logos, designs, and trademarks, belongs to Shop Velza or its licensors and may not be copied or used without permission.

You agree to use our Services only for lawful purposes and not to engage in fraud, abuse, unauthorized data collection, hacking, scraping, spam, or other activities that may harm Shop Velza, Shopify, or other users. Third-party links and tools are provided for convenience, and Shop Velza is not responsible for third-party websites or services. We reserve the right to suspend or terminate access if these Terms are violated. To the fullest extent permitted by law, the Services and products are provided on an “as is” and “as available” basis, and Shop Velza is not responsible for indirect or consequential losses arising from use of the Services or products. You agree to indemnify Shop Velza and its partners against claims resulting from your violation of these Terms or applicable law. These Terms may be updated from time to time, and continued use of the website means acceptance of the updated Terms. For questions, contact rajaawaisbashir166@gmail.com.